Troubleshooting
How to solve problems that you might experience
- Gallery photos do not appear for import (iOS)
- Why do I have to contact support from a certain email address?
- I lost access to my Keepsafe email address
- I lost my PIN code, how can I get into Keepsafe?
- Not Receiving Access Codes
- How to get crash logs on Android?
- I forgot which email address was used
- How do I delete existing Keepsafe files/data on Android?
- How do I transfer photos to a new phone?
- How to get crash logs on iOS?