I put some items in the Trash but I want them back; how can I get them?
Here's how you can restore Trash items:
iOS
- Open your Keepsafe app.
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Open the Settings in the top left corner.
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Open the Trash to see the items inside.
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Select the desired items and tap 'Recover'.
- Choose the album where you wish to move the items, or create a new album using the icon in the top right corner.
Android
- Open your Keepsafe app.
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Open the Settings in the bottom left corner.
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Open the Trash to see the items inside.
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Select the desired items and tap 'Recover'.
- Choose the album where you wish to move the items, or create a new album using the icon in the top right corner.
Trash recovery is a Premium feature. If you do not have a Premium subscription, you will be prompted to purchase one. Choose your plan carefully, as we do not offer refunds.
Note: Items that are deleted from the Trash are permanently removed from our servers and can never be recovered. There is nothing we can do to recover your items in this case.