I have forgotten the password for one of my albums. What can I do?
- Log into your Keepsafe account
- Tap the 2 lines in the upper left corner
- Tap on General
- Tap ‘Unlock all albums’
- We will then send you an access code to your primary email address
- Check your email inbox, retrieve the code
Enter the code at the same page where you requested it.
- Tap 'Unlock'
- Open your Keepsafe Account
- Tap the 3 dots in the top right corner
- Tap on Settings
- Scroll down to Album Lock and tap on it
- Tap the ‘Send Access Code’ Button
- We will then send an access code to the inbox of your primary email address.
- Check your email inbox and retrieve the code
Enter the code at the same page where you requested it
- Tap 'Unlock All Albums'
You will receive a confirmation pop up that all your albums have been unlocked
Note: This process will unlock all your locked albums and will apply also to the albums in your FAKE PIN Gallery.