**** Update May 25: We shipped a fix (Version 10.5.3) which resolves the issue for all accounts. Please open the app 2-3 times to force a reset. Then reopen and your content should be displayed.
**** Update May 22: We shipped a fix (version 10.5.2) which resolves the issue for some accounts
**** Update May 22: We shipped a fix (version 10.5.1) which resolves the issue for some accounts
Details On iOS, an update to Keepsafe version 10.5 causes problems for some accounts. Your Keepsafe may appear empty.
We apologize for this issue. We know it may feel unsettling. Rest assured, as long as you do not uninstall, all of your content is still there, we are just having trouble displaying it. All of it is still encrypted and safe and sound. We are working around the clock toward a resolution to get your account back on track.
PLEASE DO NOT UNINSTALL PLEASE DO NOT IMPORT NEW ITEMS **WATCH FOR ALL NEW UPDATES
Thank you for your patience and for trusting us with your important memories. We are working on it!